It is common knowledge that prescription pills have different effects and when the wrong medication gets into the hands of the wrong patient, serious injuries or death can occur. Thankfully, no one was critically injured or died last year when five different New Jersey CVS pharmacies gave patients the wrong medications.
Now, over a year after the first reported incident of comingled pills, CVS-Caremark and the New Jersey Division of Consumer Affairs came to an agreement. CVS agreed to retrain their employees on pharmacy practices and procedures and to pay $650,000 to the state for a prescription drug safety and abuse campaign. Additionally, CVS has taken steps to protect the public and make sure that these pharmacy errors do not happen again.
What Is CVS Doing to Prevent These Types of Pharmacy Errors From Occurring in the Future?
CVS worked with the New Jersey Division of Consumer Affairs to come up with an effective solution, which requires CVS to:
- Retrain the pharmacy staff in New Jersey pharmacies on the unclaimed prescription procedures so that they are not returned to the pharmacy stock.
- Retrain specialists who fill the automated filling machines how to stock and dispense medication properly.
- Establish new procedures regarding automated filling machines.
- Conduct quality assurance reviews every month by the head pharmacist.
- Reinforce procedures and training by having district supervisors visit stores once a month.
- Increase overall oversight and quality assurance measures.
- Display color images of medication on the website.
- Provide pamphlets and information reminding customers to check their medication.
- Give New Jersey pharmacists access to the New Jersey Prescription Monitoring Program.
- Pay $650,000 to fund a public awareness campaign.
- Notify the State Board of Pharmacy and Division of Consumer Affairs within three days after CVS learns about a commingling pharmacy error.
If you have been injured by a medication mistake, call Kennedy Hodges. You can speak with a knowledgeable pharmacy error lawyer about a potential CVS pharmacy claim in a free consultation. Call today: 888-526-7616.