Human error will always be a factor in Texas pharmacy mistake cases. But rather than see that as an excuse, the American Society of Hospital Pharmacists recommends using it as a starting point for designing systems to make errors less likely.
The American Society of Hospital Pharmacists released the following recommendations for pharmacists, staff and regulators:
- Organize. Since any person working in a pharmacy has the potential to make mistakes, the Society recommends that everything in the pharmacy from room layout to drug organization should be designed to minimize error.
- Make a plan. Drug error policies should be firmly in place and should involve several different departments. One error could involve a pharmacy, the prescribing doctor, nurses, a risk management team, and hospital administration, so all parties must stay connected and aware.
- Hiring and training. Pharmacies should take care in choosing employees, looking for more than just basic competence and customer service experience. Staff should also undergo rigorous training in preparing, dispensing, and patient education.
- Staffing. Pharmacies must make sure that they have sufficient personnel on hand to fill orders adequately. Policies should enforce reasonable workload levels and working hours with penalties for exceeding them.
- Be accountable. Facilities should have an ongoing program of quality improvement and peer review discussions about the intended use of medications.
If someone you love has suffered as a result of pharmacist malpractice in Houston, contact the board-certified Texas pharmacy error lawyers at Kennedy Hodges today at 888-526-7616.