We are glad to hear you ask this question. Oftentimes consumers want to get in and out of a pharmacy quickly so they can go on with their day, hurry home from work, or get to their next appointment that they don’t stop to think about a pharmacy rushing to fill their order. It seems like we live in a world where people want things done now. Just like people expect someone to text them back within a couple minutes, they also expect to be serviced quickly at a restaurant or even at a pharmacy.
Unfortunately, pharmacies know that most of their customers have this type of mindset, which is why they try to get customers in and out as fast as possible. Additionally, when they do this they know that they can make more money by servicing more people and getting more prescriptions filled as fast as possible.
What is very concerning is that medication errors do indeed increase when pharmacists and pharmacy technicians increase their speed. Some stores that offer a guaranteed timeframe for prescriptions, such as 15 minutes, had medication mistakes. In fact, about 44 percent of pharmacists surveyed reported dispensing errors directly related to rushing to fill the drugs in time for the deadline, according to a US Institute for Safe Medication Practices survey.
What this information means is that speed, or how quickly a pharmacy can fill prescriptions, should not be the determining factor when selecting a pharmacy. Instead pharmacies should take their time filling prescriptions so that they can be more thorough and possibly catch any dispensing error before a customer becomes a victim of pharmacy malpractice.
If you suffered a drug error at Walgreens or any other pharmacy due to a fast-paced pharmacy staff, call Kennedy Hodges at 888-526-7616 for a free case consultation today and find out about your rights.