My pharmacy admitted they gave me the wrong medication and asked me to bring the medication back to exchange it. Should I do it?
A: After a Houston pharmacy mistake, you are understandably shaken. The pharmacy called you as soon as they discovered the mistake-but you have still been taking the wrong medication for days.
The problem is, by giving them back the medication, you are actually letting go of valuable evidence if you decide to pursue a case. Before you exchange the drug, take the following steps:
Keep the label. The pharmacy may say that they need the label returned to analyze where the mistake was made-but after that, it will likely be destroyed. Make a photocopy of the prescription label before returning it.
Check the bag tags. Many pharmacies print information not only on the bottle, but on the outside of the bag as well. Always keep your bag tags in a safe location just in case.
Take pictures. Take a picture of the bottle, the pills, and any other evidence before it is out of your reach for good. If you show symptoms, take pictures of yourself and the affected areas-a picture is much more effective than trying to describe what happened.
Even if the error was caught before it caused any physical harm, the pharmacist should have taken steps to prevent these things from happening. To get advice on your case from a trusted Texas pharmacy error attorney, order our free book, How to Make Pharmacies Pay for your Injuries Caused by Medication Errors, or call Kennedy Hodges at 888-526-7616 for a free consultation.
