Go to navigation Go to content
Toll-Free: 888-526-7616
Phone: 713-523-0001

Types of Errors

Dangerous and Defective Drugs If you put your trust in a pharmaceutical company and were hurt by their product, you deserve compensation for your suffering.
Wrong Medication Did you receive the wrong medication or incorrect prescription from a pharmacy? If you have suffered because of a medication error please call us for a free case review.
Wrong Dosage Common forms of medication error: incorrect dosage error. Order our free book to learn how to protect yourself and your family from wrong dosage errors.
Other Errors Order our free book, "How to Make Pharmacies Pay for your Injuries Caused by Medication Errors, to learn your rights in prescription error cases.
Kids Rx Errors Order a free copy of The Top 10 Tips to Protect Your Children Against Pharmacy Errors. If you have suffered a prescription error contact our firm today.
Pharmacy Malpractice If you have suffered an injury because a pharmacy dispensed the wrong medication or made an error with your prescription, you are able to file a claim for negligence or malpractice and receive the compensation you deserve.
Walgreens Pharmacy Error Claims There have been numerous claims brought against Walgreens for pharmacy errors or prescription errors. Order our free book to learn how to take action.
CVS Pharmacy Error Claims If you've been injured because of a CVS Pharmacy prescription error, call us for help with your lawsuit at 888-526-7616.
State Pharmacy Boards If you have been severely injured because of a medication error, contact board-certified attorneys immediately to investigate your case free of charge.
Drug & Pharmacy Error Prevention Filing a pharmacy error lawsuit is the only way to make pharmacies take accountability for mistakes. Call our board certified attorneys for a free case review.
State Pharmacy Laws State laws on pharmacy malpractice. Learn the pharmacy error Statute of Limitation laws that apply to your state. Call 877-342-2020 for a free consultation.

Have you suffered an injury after a prescription or pharmacy error? Get the answers you need to protect your rights

The lawyers at Kennedy Hodges have compiled a list of the most frequently asked questions in response to the overwhelming number of people who have suffered an injury after receiving the wrong prescription, wrong dosage or incorrect instructions for use. If you have been injured due to the negligence of another person, read on to learn how to protect your legal rights.

  • Page 1
  • Do I have a legal claim against my local Walgreens pharmacy after losing some vision in my eye as a result of receiving ear drops instead of eye drops?

    Yes. Walgreens pharmacists have a duty of care to provide their patients. When they fill the wrong medication—even if it is by mistake—patients have the right to seek financial damages for their injuries and losses. Because eye drops and ear drops sound similar, look similar, and use similar application methods, pharmacists should be more careful in filling these types of prescriptions.

    Unfortunately, this type of pharmacy error is common. In fact, it may surprise you to know that many pharmacists have made this type of medication mistake before. This is why it is important that pharmacists double—even triple—check the work of pharmacy technicians and should review every prescription before it leaves the pharmacy. Unfortunately, pharmacists are often busy and overworked, letting mistakes slip by them—allowing medication mix-ups to occur and innocent people suffer.

    When an eye injury occurs as a result of a patient receiving ear drops for an eye infection instead of receiving the appropriate eye drops, it can be serious and lead to a permanent injury and vision loss. As a result, a patient may incur unnecessary medical bills and may need time off of work to heal.

    If you have suffered physical and financial injuries as a result of a pharmacy error, you are entitled to pursue a financial recovery. To learn more about your rights, you should request a free copy of our book: How to Make Pharmacies Pay for Injuries Caused by Medication Errors.

  • I received the wrong medication at my local Walgreens that caused me a trip to the hospital. Can I get my hospital bills reimbursed, and should I report this incident to the state?

    When a Walgreens pharmacy error occurs and you are on the receiving end of it, you should definitely hold the pharmacy accountable for your medical bills and any other expenses you incurred as a result of the medication mix-up. Hospital bills can be expensive, and it can be even more frustrating if the pharmacy error caused you to miss out on earning wages. You may be entitled to your medical expenses, lost income, and pain and suffering.

    Because it’s not enough to be reimbursed for the expenses you incurred as a result of their error, you should also report their mistake to the state. Every state has an agency that oversees pharmacy errors. You will need to fill out a form and send it in to your State Board of Pharmacy. Once they receive your notice, they will investigate the error. However, you should know that they aren’t going to get involved with you getting reimbursed.

    What the State Board of Pharmacy does is document pharmacy errors, review such errors, and make decisions on whether or not to reprimand pharmacies or pharmacists for their medication mistakes. Sometimes, this can involve fining a pharmacy or suspending a Walgreens pharmacist’s license due to the error that occurred.

    If you are looking to hold the pharmacy or negligent pharmacist accountable, you will need to speak with a lawyer to help you pursue a pharmacy malpractice claim. You can learn more about these types of lawsuits by requesting a free copy of our report, How to Make Pharmacies Pay for Injuries Caused by Medication Errors.

  • What are the steps I should take after getting sick from the wrong medication my local Walgreens pharmacy gave me by mistake?

    It is important that you take several steps following a pharmacy error, such as:

    • Seek medical treatment – Even if you feel lightheaded or different in any way, it is best to let a doctor know what happened and that you took the wrong medication or incorrect dosage of drugs that the pharmacy gave you.
    • Report the error to your local Walgreens pharmacy – Call the pharmacy to let them know what mistake they made in case another customer received your pills. This way, they may be able to warn someone else and stop them from taking the wrong meds.
    • Call the State Board of Pharmacy – Report the mistake made by the pharmacy to the state agency assigned to review pharmacy errors. They may decide to suspend the pharmacist’s license or reprimand the pharmacy for this mistake.
    • Keep the medication – Don’t return the wrong medication to the pharmacy. Keep it as proof. By keeping the pill bottle, label, directions, and bag your medication came in, you will have evidence  that can serve as proof that the pharmacy made an error with your medication.
    • Call an experienced attorney – Not all lawyers handle pharmacy malpractice cases. Make sure you speak with a lawyer who has had success in representing clients in similar situations and knows what it takes to stand up to large pharmacies.

    To learn about your rights and how a pharmacy attorney can help you, you should contact Kennedy Hodges at 888-526-7616 for a free consultation and to download a free copy of our report How to Make Pharmacies Pay for Injuries Caused by Medication Error.

  • Walgreens filled the wrong prescription and is offering me a store gift card as a way of apologizing. Shouldn’t I get my medical bills paid for instead of getting a gift card?

    Yes. If you suffered injuries as a result of getting the wrong drug, the pharmacy in question should be held accountable. Far too often, Walgreens pharmacies and other pharmacy chains around this nation attempt to limit their liability when something goes wrong. They do this by letting the customer know they are sorry for the inconvenience and offering them a gift card to the store.

    When a pharmacy makes this gesture, they are admitting wrong, and you may be entitled to more than a small gift card. You may have a lawsuit for your medical bills, mental anguish, and other damages. If you suffered injuries that cost you money in medical bills and lost income due to time away from work, you should have a claim for compensation.

    To find out what your case may be worth or whether or not you have a valid prescription drug error lawsuit, you should contact an experienced lawyer who has successfully handled pharmacy error claims. An attorney will be able to review your case to determine if you should be compensated for your injuries, medical expenses, and other damages after receiving the wrong drug.

    Unfortunately, pharmacy mistakes occur far too often, and chain pharmacies that put pressure on their staff to work at a fast-pace often make many mistakes. Pharmacists have a duty of care to fill the correct medicine and double check it before customers receive their medication. When they fail to do this, they can be held accountable for the consequences of their careless actions. For legal advice, contact Kennedy Hodges for a free consultation today at 888-526-7616.

  • I’ve heard that pharmacists who work overnight at 24-hour pharmacies make more mistakes. How can I protect my family when I have to get a prescription filled at night?

    Getting a prescription filled at a 24-hour Walgreens pharmacy may sound like a good thing, as they are convenient for those who work long hours, have a hectic life, or have developed an urgent condition and need medication—even in the middle of the night. However, it is a well-known fact that humans are built to sleep at night, which may be one of the reasons pharmacists who work night shifts are not as alert and are prone to making mistakes.

    When people work overnight, they often suffer from sleep deprivation and lack the proper amount of sleep to be able to function sufficiently and safely. This means that a pharmacist may not be thinking clearly or processing things correctly. In fact, it may be easy for a pharmacist working overnight to misread a prescription, fill the wrong drug or wrong dosage, and ultimately put patients in danger.

    Whether working day or night shifts, all pharmacists have the potential for making medication mistakes. For this reason, it is best to always double check your prescription at the pharmacy in front of a pharmacist. Compare the name of the prescription with the doctor’s original order. If there is a name change, ask if it is a generic version or why there is a different name on the pill bottle than what the doctor prescribed. Not only should you look at the drug name, but you should pull out the medication and read the dosage information, instructions, and look at the pills or medication.

    By reviewing the medication in front of the pharmacist and taking advantage of the pharmacist consultation, pharmacy errors at Walgreens and at other pharmacies will likely be caught. However, sometimes pharmacists don’t catch their mistakes, which is why you may need to ask questions or bring up concerns if something doesn’t seem right.

    If you have suffered harm due to a Walgreens pharmacy error, please contact Kennedy Hodges at 888-526-7616 to speak with a pharmacy error attorney about filing a Walgreens pharmacy claim today.

  • What are the dangers associated with getting an incorrect dosage from a Walgreens pharmacist?

    If you notice a medication dose the pharmacist filled is too low or too high from what the doctor prescribed, ask the pharmacist if a mistake occurred. Far too many people trust what the pharmacist gives them, but pharmacists have been known to make mistakes. Alas, many Walgreens pharmacy mistakes aren’t caught before taking the wrong dosage of medication. If this is the case, watch for dizziness, nausea, or any other physical illness and contact a doctor immediately.

    Unfortunately, incorrect prescription dosages as a result of pharmacists’ errors can be very dangerous and have been associated with the following harmful side effects:

    • Dizziness
    • Nausea
    • Physical sickness (i.e., worsened previous state or development of unrelated condition)
    • Allergic reaction
    • Infection
    • Liver failure
    • Kidney failure
    • Heart problems (e.g., stroke, heart attack)
    • Psychological effects
    • Catastrophic injuries
    • Brain damage
    • Paralysis
    • Death

    As you can see from the aforementioned list, the dangers of an accidental overdose are many and can vary in severity. Even nausea can result in missing work and lost wages, yet the most minor injury as a result of a Walgreens pharmacy error shouldn’t be ignored because it can be a sign of a later, more serious complication.

    If you were harmed in any way as a result of an incorrect dosage due to pharmacy negligence, you have a right to be compensated for your medical expenses, lost income, pain and suffering, and more. Contact an experienced Walgreens pharmacy error attorney at Kennedy Hodges at 888-526-7616 for a free consultation today.

  • What should I do if the prescription medication I received at Walgreens is making me sick?

    It is important to find out if you are taking the correct medication. Most people assume that pharmacists fill their prescription correctly, but pharmacists have been known to hand customers the wrong medication, the wrong dosage of drug, or provide the wrong instructions that would cause patients to take the right medication too many times a day. Because there could be many reasons for why you are feeling sick, you should take the following steps:

    • Call your local Walgreens. Ask the pharmacist about your prescription. What medication did they fill? What was the dosage? How many times a day should you take the drug? Compare the information they give you to the prescription label on your pill bottle to see if they filled the wrong drug, dispensed the wrong dose, or provided the wrong instructions.
    • Call your doctor. Find out from your doctor what the original prescription was for and compare that information to what the pharmacy told you about your prescription. Inform your doctor if you have been taking the wrong medication or the incorrect dose.
    • Go to the hospital. Your doctor may want to see you immediately or have you go to the emergency room to be checked out by a physician. Don’t ignore this instruction, as it is critical to your health and potential pharmacy malpractice case.
    • Call a Walgreens pharmacy error attorney. If the pharmacy provided you with the wrong drug or dose, you may have a legal claim for compensation. You should contact a lawyer immediately, specifically an attorney who focuses on pharmacy malpractice claims.

    If you need help holding a negligent pharmacist accountable for the health injuries you suffered, call Kennedy Hodges today to speak with a skilled pharmacy error attorney at 888-526-7616 in a free consultation.

  • My Walgreens pharmacist never consults with me about my prescriptions. Aren’t I supposed to get a counseling session when I pick up my prescription?

    Yes, you are supposed to get an opportunity to speak with a Walgreens pharmacist at the time you pick up your prescription. Beware that many pharmacies have their patients sign a small piece of paper at the time of pick-up that waives their rights to a consultation. If you sign this paper, even without knowing what it says, you relinquish your right to counseling.

    It is federal law that all pharmacies are required to provide their patients with counseling about the prescriptions they fill. But because of time constraints and pressure to fill more and more orders, most pharmacists don’t voluntarily provide consultations to patients anymore; however, they should. Instead, you typically have to ask for your counseling session with the pharmacist.

    It is beneficial to request your consultation and spend a few minutes with the pharmacist to review the medication that is being picked up and to review any other prescriptions, over-the-counter medications, vitamins, or minerals you may be taking. This way, you can reduce your chances of suffering from drug interaction side effects or being a victim of pharmacy error.

    If you have been harmed by your local pharmacy, you may have a Walgreens pharmacy lawsuit. Find out today if you have a legitimate claim, what your rights are, and what compensation you should receive. When you call Kennedy Hodges, L.L.P. at 888-526-7616 today, you will receive a complimentary consultation from a knowledgeable pharmacy error attorney.


  • I’ve heard that many Walgreens pharmacies try to fill prescriptions as fast as they can to make more money, but shouldn’t they be concerned about making mistakes if they are rushing?

    We are glad to hear you ask this question. Oftentimes consumers want to get in and out of a pharmacy quickly so they can go on with their day, hurry home from work, or get to their next appointment that they don’t stop to think about a pharmacy rushing to fill their order. It seems like we live in a world where people want things done now. Just like people expect someone to text them back within a couple minutes, they also expect to be serviced quickly at a restaurant or even at a pharmacy.

    Unfortunately, pharmacies know that most of their customers have this type of mindset, which is why they try to get customers in and out as fast as possible. Additionally, when they do this they know that they can make more money by servicing more people and getting more prescriptions filled as fast as possible.

    What is very concerning is that medication errors do indeed increase when pharmacists and pharmacy technicians increase their speed. Some stores that offer a guaranteed timeframe for prescriptions, such as 15 minutes, had medication mistakes. In fact, about 44 percent of pharmacists surveyed reported dispensing errors directly related to rushing to fill the drugs in time for the deadline, according to a US Institute for Safe Medication Practices survey.

    What this information means is that speed, or how quickly a pharmacy can fill prescriptions, should not be the determining factor when selecting a pharmacy. Instead pharmacies should take their time filling prescriptions so that they can be more thorough and possibly catch any dispensing error before a customer becomes a victim of pharmacy malpractice.

    If you suffered a drug error at Walgreens or any other pharmacy due to a fast-paced pharmacy staff, call Kennedy Hodges at 888-526-7616 for a free case consultation today and find out about your rights.

  • The Walgreens by my house is always busy. Could that be the reason for my prescription drug error?

    A busy pharmacy can play a part in why your medication mistake occurred, but it is not to blame for the error. 

    Walgreens prescription errors usually occur due to a combination of factors, including:

    • Understaffing. The number of pharmacists nationwide has been falling steadily, putting an increased workload on those that remain. Pharmacists are often tired due to overwork, leading to medication errors, and others spend so much time ensuring that orders have been filled correctly, that they do not have time to counsel patients. 
    • Retail chain problems. Retail pharmacies are not just in-and-out drugstores; they’re supermarkets, convenience stores and clothing retailers all rolled into one. With all the increased traffic, there are added distractions to an environment that requires intense concentration, such as customers asking pharmacy staff about the price of non-pharmacy items or asking where the bathroom is.
    • High volume. The average American takes three or more medications, and the demand is taking a toll on the pharmacists. When pharmacists were asked about the volume of prescriptions and errors in a recent poll, 84% said that increased prescription volume led to mistakes.

    Whether a pharmacist oversees ten or fifty prescriptions an hour, he is required to ensure the proper drug name and dosage for each and every one. If someone you love suffered a serious medication error, call Kennedy Hodges today at (888) 526-7616 for a FREE consultation on your case.

    Want to read more about prescription mistake lawsuits? Click the link above and we’ll send you a FREE copy of our report, How to Make Pharmacies Pay for Injuries Caused by Medication Errors.