If you have been harmed as a result of the prescription mix-up, you should definitely file a claim with your State Board of Pharmacy. Even if you didn’t suffer an injury, you should still speak up if you received the wrong medication, expired medication, incorrect dosage of drugs, wrong information with your prescription, or if you were counseled by a pharmacy technician instead of a pharmacist. However, if your complaint is regarding billing or prescription costs, the board of pharmacy doesn’t handle complaints of that nature.
By speaking up about your prescription mix-up and pharmacy error that occurred at your local CVS pharmacy, you will be making a difference. It is always best to speak out about pharmacy mistakes so that a similar mistake doesn’t happen to someone else. While the board will look into your claim and launch an investigation to evaluate your incident, it may take some time. Although your complaint will get noted, many pharmacy boards don’t have the headcount to inspect each and every pharmacy complaint.
You should also file a complaint with CVS, and you should consider filing a prescription error lawsuit if you incurred any medical expenses as a result of a pharmacy error. By filing a lawsuit, you may be able to collect for your medical bills, injuries, and pain and suffering. To find out if you have a CVS pharmacy claim, you can order a free copy of our book, How to Make Pharmacies Pay for Injuries Caused by Medication Errors.