When a pharmacy error such as receiving the wrong medication or incorrect dosage of drugs occurs, it can be shocking. While you may have notified the pharmacy about the error they made, you may be wondering what they are going to do about it. To make sure they take your complaint seriously, you may want to complain to their authorities.
Every state has a board of pharmacy that monitors pharmacy complaints. To contact the Kansas State Board of Pharmacy, visit the complaint process section on their website and fill out the complaint form. You will then be instructed to mail it to 800 SW Jackson St. Ste 1414, Topeka, KS 66612. Although it is good to report pharmacy errors to the state governing body that handles these issues—ensuring your complaint is logged and accounted for—you need to know that most state pharmacy boards have a hard time launching proper investigations due to staff shortages and lack of funding.
If you are looking to seek justice or compensation for your injuries and damages, you will need to contact an experienced pharmacy malpractice attorney. State pharmacy boards will not help you seek damages. They are there to make sure pharmacies and pharmacists are disciplined appropriately for their negligent actions. When looking for justice and just compensation, you should make your pharmacy complaint known to a lawyer who handles these types of cases.
To learn more about your rights and how to hold a pharmacy accountable for your damages, request a free copy of our report, How to Make Pharmacies Pay for Injuries Caused by Medication Errors.