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Dangerous and Defective Drugs If you put your trust in a pharmaceutical company and were hurt by their product, you deserve compensation for your suffering.
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Wrong Dosage Common forms of medication error: incorrect dosage error. Order our free book to learn how to protect yourself and your family from wrong dosage errors.
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Pharmacy Malpractice If you have suffered an injury because a pharmacy dispensed the wrong medication or made an error with your prescription, you are able to file a claim for negligence or malpractice and receive the compensation you deserve.
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Drug & Pharmacy Error Prevention Filing a pharmacy error lawsuit is the only way to make pharmacies take accountability for mistakes. Call our board certified attorneys for a free case review.
State Pharmacy Laws State laws on pharmacy malpractice. Learn the pharmacy error Statute of Limitation laws that apply to your state. Call 877-342-2020 for a free consultation.

Mail-Order Pharmacy Sends Customer Wrong Dosage of Drugs

David W. Hodges
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Partner at Kennedy Hodges LLP practicing pharmacy error, medical malpractice and personal injury law
Posted on Jun 13, 2013

A recent pharmacy error experience left a customer with a bad taste in her mouth about using Express Scripts — a mail-order pharmacy. Kathleen, the patient who received the wrong dosage of medication in the mail, is warning customers of mail-order pharmacies to be aware that these types of pharmacies are not looking out for your health.

Mail-order pharmacies, just like local pharmacies, can make medication mistakes, and clients need to make sure that they are aware of the different types of prescription errors that can occur. For example, in Kathleen’s case, her medication was auto-refilled and she received the wrong dosage of drugs.

Her doctor prescribed a higher dose of her same medication, sent the prescription over Express Script’s on-line system, and even called to ensure they received it. According to Kathleen, her doctor’s office did everything right, but the online pharmacy made a mistake somewhere along the line and sent her the older, lower-dose pills anyways.

Express Scripts — run by computers to help reduce drug errors — refilled her old prescription as well as her new prescription. She received twice the pills and owed double the bill. It appears that the company doesn’t have a way to crosscheck the information in this type of situation and sends both prescriptions. Unfortunately, some patients could have taken both medications and suffered the harmful effects.

While millions of people trust Express Scripts because they claim they are safe and more affordable, patients still need to check their prescriptions for accuracy. Express Scripts is known for providing medication for less money;  neither they nor any other pharmacy are free from error. This is why it is critical that all customers make sure they have the right dosage and right medication before taking any pill they receive in the mail.

Call an experienced Texas pharmacy error attorney if you received the wrong dosage of medication. Call the skilled team at Kennedy Hodges, L.L.P., today:  888-526-7616.

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