Nahla Said Naiel came to Texas for medical treatment for a heart condition. Naiel, a resident of Egypt, was staying with family in Houston this month while she saw her doctor about her high cholesterol.
The doctor decided to change her course of medications. He gave her a prescription for Crestor, which she filled at a Walgreens in Katy, TX. She had been taking the medication for four days when she began to feel sick.
"I feel my heart boom, boom, boom, boom, all the night. I can't sleep," she said.
She was visiting relatives in San Antonio when a cousin noticed that the name on the prescription label was someone else's. The family went on to discover that the drug in the bottle was not Crestor, but Bumetanide—a diuretic. However, the Walgreens receipt Naiel received was printed with her correct information.
"I know it's an unintentional mistake, but we need to be very careful. It's medicine," said Nabil El-Sharkawi, the cousin who noticed the error.
Naiel asked her family members to help her get in contact with the man whose medicine she mistakenly received. As it turns out, the man had also been given a wrong medication from the Walgreens in Katy a few weeks earlier.
The man explained that when he notified Walgreens, the pharmacist corrected the mistake and apologized. Naiel also got an apology and correct prescription, plus a full refund—but she remains concerned that this type of mistake will happen to someone else.
The Texas Pharmacy Board reported that it received 193 complaints in all of last year. This medication error epidemic is underreported across the country, so the statistics do not reflect all instances of prescription error. You can help prevent prescription mistakes from happening to other people by hitting the pharmacy companies where it hurts – in the pocketbook. Order our free pharmacy error book today, or call 888-526-7616 to have our prescription error attorneys review your case with no obligation and no charge.