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Types of Errors

Dangerous and Defective Drugs If you put your trust in a pharmaceutical company and were hurt by their product, you deserve compensation for your suffering.
Wrong Medication Did you receive the wrong medication or incorrect prescription from a pharmacy? If you have suffered because of a medication error please call us for a free case review.
Wrong Dosage Common forms of medication error: incorrect dosage error. Order our free book to learn how to protect yourself and your family from wrong dosage errors.
Other Errors Order our free book, "How to Make Pharmacies Pay for your Injuries Caused by Medication Errors, to learn your rights in prescription error cases.
Kids Rx Errors Order a free copy of The Top 10 Tips to Protect Your Children Against Pharmacy Errors. If you have suffered a prescription error contact our firm today.
Pharmacy Malpractice If you have suffered an injury because a pharmacy dispensed the wrong medication or made an error with your prescription, you are able to file a claim for negligence or malpractice and receive the compensation you deserve.
Walgreens Pharmacy Error Claims There have been numerous claims brought against Walgreens for pharmacy errors or prescription errors. Order our free book to learn how to take action.
CVS Pharmacy Error Claims If you've been injured because of a CVS Pharmacy prescription error, call us for help with your lawsuit at 888-526-7616.
State Pharmacy Boards If you have been severely injured because of a medication error, contact board-certified attorneys immediately to investigate your case free of charge.
Drug & Pharmacy Error Prevention Filing a pharmacy error lawsuit is the only way to make pharmacies take accountability for mistakes. Call our board certified attorneys for a free case review.
State Pharmacy Laws State laws on pharmacy malpractice. Learn the pharmacy error Statute of Limitation laws that apply to your state. Call 877-342-2020 for a free consultation.

When Pharmacy Employees Stock Automated Prescription Filling Machines Errors Can Happen

David W. Hodges
Partner at Kennedy Hodges LLP practicing pharmacy error, medical malpractice and personal injury law

It is mind-boggling how many pills are dispensed everyday at pharmacies around the country. Because pharmacy technicians and pharmacists are busier than ever before, many pharmacies have started using automated dispensing machines to reduce dispensing time while increasing patient safety. The introduction of automated prescription-filling machines brought the promise of preventing pharmacy errors and allowing pharmacists to dedicate more time to patient care; however, pharmacy errors have occurred involving these machines.

Pharmacy Errors Associated with Automated Dispensing Machines

The machines only are truly safe when pharmacy workers use them properly. There is still room for human error, as automated dispensing machines still rely on pharmacy employees to load pills into the machine. When workers fail to follow the procedures put in place by their pharmacies, patients unfortunately suffer the results. Typically, the errors associated with these machines occur when pharmacy technicians or pharmacists commingle pills accidentally. The result: prescription bottles are filled with various types of pills and patients end up getting the wrong medication.

Because pills have different medical effects, getting the wrong medication can be extremely dangerous for a patient. For example, a patient at a CVS pharmacy in Budd Lake received the cholesterol drug pravastatin instead of metformin, the diabetes medication she was supposed to receive. An investigation into this matter revealed that the pharmacy mistakenly commingled different pills, which is how some patients received the wrong medication.

Unfortunately, the situation described above isn’t unique. Around the same time, other New Jersey pharmacies in Cherry Hill, Chatham, Scotch Plains, and Rahway also experienced dispensing errors that were similar in nature. Because of these errors, the Division of Consumer Affairs began an investigation and ultimately CVS paid for an education and enforcement campaign about prescription drug safety and abuse.

How Can Other Pharmacies Stop from Making the Same Mistakes?

In order to prevent these errors from occurring, other pharmacies need to:

  • Retrain employees
  • Enhance quality assurance measures
  • Provide closer monitoring
  • Visually inspect every pill before loading it into the machine
  • Only reload machines during specific “down times” to improve concentration and prevent errors
  • Give patients additional information about their medications
  • Provide color images of medications

Things can and do go wrong at pharmacies. If you have been harmed by a negligent pharmacy, please call the pharmacy error attorneys at Kennedy Hodges, L.LP. at 888-526-7616 to find out if you have a legal claim. You can also fill out the form on our website to receive a FREE copy of our report, How to Make Pharmacies Pay for Injuries Caused by Medication Errors.